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Once this period ends, responsibility for many issues may transfer away from the builder and onto the homeowner.

Your Rights Under the New Homes Quality Code For many years, buyers of new build homes had limited opportunity to independently inspect their property before legal completion. The introduction of the New Homes Quality Code in 2022 and the New Homes Ombudsman Scheme changed this, bringing greater transparency and stronger consumer protection to the new-build purchase process.

Many homeowners assume that a brand new property should be perfect. However, the reality of modern housebuilding means defects are common across developments

Everything you need is included in our Snagging Survey from the outset. Clear, comprehensive and covered within one straightforward fee.

Understanding why timing matters can help you protect your investment and make full use of your developer’s two-year defect liability period.