Your Rights Under the New Homes Quality Code
For many years, buyers of new build homes had limited opportunity to independently inspect their property before legal completion.
The introduction of the New Homes Quality Code in 2022 and the New Homes Ombudsman Scheme changed this, bringing greater transparency and stronger consumer protection to the new-build purchase process.
Many homeowners assume that a brand new property should be perfect. However, the reality of modern housebuilding means defects are common across developments
The names are similar, but they serve very different roles. Understanding the distinction can help you know your rights and who to approach if you experience issues in your new home.
